BUYING WEDDING JEWELRY ONLINE

PEACE OF MIND

You love your fiancé, you love your wedding dress and you love shopping online. Lucky for you, buying wedding jewelry online is easy and fun, and even returns & exchanges are hassle- free when you shop Tejani.com.

Tejani.com guarantees to refund or exchange any wedding jewelry item you are not completely satisfied with, providing you have requested a Return Merchandise Authorization (RMA) and the item is returned in new and re-saleable condition within 14 days of your delivery, or before your wedding date (whichever comes first). With the exception of our silver finish all additional (custom finishes) antique silver, gold and antique gold are final sale and not accepted for returns or exchanges.

Once your return is processed, the purchasing card will be credited for the merchandise amount only. Shipping charges are not refunded on return items. Jewelry items received as gifts may be exchanged for another item. Additional costs will be applied if the item is of greater value.

return/exchange instructions

  1. Request a Return Authorization Number (RMA#) by emailing support@tejani.com.
  2. Complete the returns/exchanges form that will be emailed with your RMA#.
  3. Repack the jewelry item in its original packaging with Returns/Exchanges form.
  4. Prepare your package for mailing with our return label found on our returns form.

*Please note there is a $10.00 reshipping fee for all exchanges in the U.S. and $30.00 USD for Canada and $50.00 for all other countries. Please be sure to include your credit card number on the form. Tejani.com is a secured site so we do not have access to card numbers. You may write “PLEASE CALL” if you wish not to include the number.

IN-STORE RETURNS

Items purchased on TEJANI.com may be returned to our boutique to expedite the return process free of charge. In order to do so, you must bring the receipt provided with your order - no exceptions will be made. Store associates will process your return right away.