You love your fiancé, you love your wedding dress and you love shopping online. Lucky for you, buying wedding jewelry online is easy and fun, and even returns and exchanges are hassle-free when you shop Tejani.com.
Since 2004, Tejani has provided brides with quality, beautiful unique bridal accessories. If you are ready to choose your wedding jewelry, shopping online can be far easier than searching from store to store. There are lots of advantages to buying online, and with the peace of mind that Tejani’s return / exchange / repair policy delivers you can enjoy all those advantages.
WEDDING JEWELRY RETURNS POLICY
Tejani.com guarantees to refund or exchange any wedding jewelry item you are not completely satisfied with, providing you have requested a Return Authorization Number (RMA) and the item is returned in new and re-saleable condition within 30 days of your delivery. Items noted as final sale (see below) are not eligible for return or exchange at any time. Merchandise returned after 30 days will be refunded at the last activity / sale price or the current selling price, whichever is lower, in the form of a store credit.
Once your return is processed, the purchasing card will be credited for the merchandise amount only. Shipping charges are not refunded on return items. Jewelry items received as gifts may be exchanged for another item of equal value. Enjoy free return shipping for exchanges within the U.S; regular shipping rates apply for international shipments.
FINAL SALE / CUSTOM ORDERS
Custom finish jewelry – antique silver, gold and antique gold – are all final sale and not accepted for returns or exchanges.
RETURN / EXCHANGE INSTRUCTIONS
TEJANI Jewelry
1458 Third Avenue
New York, NY 10028
Attn: Returns Processing—(your RMA)
PRICE ADJUSTMENTS
We offer a one-time price adjustment if an item is marked down within 30 days of the date of purchase. To obtain a price adjustment, call 1-888-9-TEJANI (outside the U.S. please call 1-212-354-3144) or send an email to support@tejani.com within the 30-day window. Please include your order number in the email message.
JEWELRY REPAIRS
Tejani will repair any wedding jewelry design purchased on Tejani.com.
To return a jewelry item for repair:
TEJANI Jewelry
1458 Third Avenue
New York, NY 10028
Attn: Repair Order - (your RWO)
Online shopping eliminates the need to visit an endless number of bridal stores looking for stores with a jewelry selection that you like. Even those bridal stores that do carry jewelry often don’t display a full line or all of the available options. Plus, a bridal store can take a long time to order your wedding jewelry and get each piece in. When shopping at Tejani.com, on the other hand, you get to explore the full Tejani bridal jewelry collection and get fast shipping. On Tejani.com, you can see the experiences that other brides have had with the bridal jewelry they chose; check out photos and read their own words. You can even get personalized wedding jewelry recommendations through our website!
Buying wedding jewelry online from Tejani.com means you’re seeing all your options, getting beautifully handcrafted jewelry pieces, and enjoying the peace of mind of our easy